Full Terms & Conditions for the fb 11 Platform — Read, Know, and Play by the Rules

Fb 11 (hereinafter referred to as "we", "the platform", or "fb 11") is one of Bangladesh's most trusted online gaming and Sports Betting platforms. These terms and conditions apply to the use of all fb 11 services. By accessing the fb11.bet website or mobile app, you automatically agree to be bound by these terms.

This document is a legally binding agreement between fb 11 and the user. Please read and understand these Terms & Conditions in full before registering on the platform. If you do not agree with any of the terms, please refrain from using fb 11's services.

Fb 11 offers Sports Betting, Live Casino, slots, crash games, and other gaming services on its platform. These Terms & Conditions apply in full to the use of all such services.

A valid account is required to access services on fb 11. You must provide accurate and complete information during the registration process.

Account Registration Terms

• Each individual is only One You may open an account. If multiple accounts are found belonging to the same person, all accounts and associated funds will be permanently forfeited.
• The name, date of birth, mobile number, and email address provided at registration must all be accurate.
• You are responsible for keeping your account password confidential. fb 11 is not liable for any loss resulting from sharing your password.
• Sharing your account credentials with others or allowing third parties to use your account is strictly prohibited.
• If you notice any suspicious activity on your account, notify fb 11 support immediately.

KYC Verification

Fb 11 follows international KYC (Know Your Customer) standards. Identity verification may be required in the following circumstances:

• At the time of your first withdrawal
• For large transactions (৳50,000 or above)
• If any suspicious activity is detected
• As part of a routine account review

To use fb 11's services, you must meet the following eligibility criteria:

• Users must be at least 18 years or older years of age.
• Users must not be residents of any region where online gaming is prohibited by law.
• Users must be in a sound mental state and accessing the platform entirely of their own free will.
• Fb 11 employees and their immediate family members are not eligible to participate in bonus offers.

The following payment methods are accepted for deposits on fb 11:

Important Deposit Terms

• Only use payment methods registered in your own name. Funds sent from third-party accounts will be returned.
• Fb 11 does not charge any transaction fee on deposits. However, fees imposed by the payment provider may apply.
• Every deposit transaction is secured through encrypted processing.
• If your deposit is not credited to your account, contact support immediately and keep your transaction reference number on hand.

The following rules apply when withdrawing winnings from fb 11:

• Minimum Withdrawal Amount ৳500।
• Withdrawals can only be made via the same method used for the original deposit (matching payment policy).
• KYC verification is required for your first withdrawal.
• Standard withdrawals are processed within 15 minutes to 24 hours.
• If a bonus has been claimed, withdrawals will not be permitted until the wagering requirements for that bonus have been met.
• Fb 11 reserves the right to delay or suspend withdrawals in cases of suspicious activity.

Fb 11 regularly offers a variety of bonuses and promotional offers. The following terms apply to the claiming and use of these offers:

General Bonus Terms

• On all bonuses Wagering Requirement Applicable — typically a wager of 15x to 30x the bonus amount is required.
• No withdrawals may be made from bonus funds until the wagering requirements have been met.
• Each bonus has a set expiry date — any unused bonus will be forfeited once it expires.
• Each member may benefit from a promotion once only.
• The welcome bonus is available to new members only and must be claimed on the first deposit.

Bonus Abuse

The following activities will be considered bonus abuse and may result in account termination:

• Claiming the same bonus using multiple accounts
• Attempting to fulfil wagering requirements through low-risk bets
• Creating fake registrations to claim bonuses
• Claiming bonuses under multiple family members' names (from the same device or IP address)

The following rules apply when placing bets on Sports Betting and casino games on fb 11:

Sports Betting

• Odds may change after a match or event has started — the odds at the time the bet is accepted shall be considered final.
• If a match is cancelled or incomplete, the stake for that bet will be refunded.
• In any dispute over results, fb 11's decision shall be considered final.
• If your internet connection drops during a live betting session, any bets already placed will remain valid.

Casino & Other Games

• All games are powered by certified RNG (Random Number Generator) technology.
• If a technical error occurs during a game, the result of that round may be declared void.
• The RTP (Return to Player) rate for each game is listed in the game's information section.
• Avoid placing large bets before you fully understand the rules of a game.

The following activities are strictly prohibited on the fb 11 platform and may be subject to legal action:

• Fraud: Providing false information or attempting to win through fraudulent means.
• Hacking & Bots: Using automated software, bots, or scripts to place bets or operate games.
• Collusion: Colluding with other players to gain an unfair advantage.
• Money Laundering: Using fb 11 for the purpose of illegal money laundering.
• Platform Attack: Attempting DDoS attacks or exploiting system vulnerabilities.
• Underage Use: Allowing anyone under the age of 18 to use your account.

Fb 11 believes gaming is a form of entertainment. We want every member to play responsibly. To support this, fb 11 provides the following tools:

• Deposit Limits: Set your own daily, weekly, or monthly deposit limits.
• Betting Limits: Decide in advance how much you are willing to bet within a given period.
• Cooling-Off Period: Temporarily suspend your account for anywhere between 24 hours and 30 days.
• Self-Exclusion: Use the Self-Exclusion option to permanently restrict yourself from the platform.
• Reality Check: Receive periodic reminders about your session time and spending.

Remember — gaming is for entertainment only. Never bet beyond your means. Avoid chasing losses by placing further bets in an attempt to recover money you've lost.

Fb 11 takes the privacy of your personal data seriously. Our Privacy Policy Discussed in detail on the page.

Data Usage Summary

• Your information is used solely for service delivery, identity verification, and compliance with legal obligations.
• Your information is never sold or shared with third parties — however, necessary data may be shared with payment processors and regulatory authorities.
• Your data is protected by SSL encryption.
• You may request the deletion of your personal data — however, certain information may need to be retained for a specified period due to legal obligations.

Fb 11 may temporarily or permanently suspend an account under the following circumstances:

• If you breach these Terms & Conditions.
• Involvement in fraudulent or deceptive activities.
• If you fail KYC verification or provide false information.
• If the account has been inactive for an extended period (more than 12 months).
• At the user's own request.

Balance after account closure

If an account is closed due to a rule violation, the balance may be forfeited. If you voluntarily close your account, or it is closed due to inactivity, any remaining balance will be returned after KYC verification is completed. A maintenance fee of ৳100 or 5% of the balance (whichever is lower) will be deducted monthly from inactive accounts.

If you have a dispute with fb 11, please follow the steps below:

1. Contact support first: support@fb11.betPlease describe your issue in detail. Most cases are resolved within 24–48 hours.
2. Keep Your Documentation: Keep records of screenshots, transaction IDs, and any other relevant information.
3. Escalation: If the matter is not resolved at the first level, it will be escalated to senior management.
4. Final Decision: The decision of fb 11's compliance team shall be considered final.

Fb 11 reserves the right to change, amend, or update these Terms & Conditions at any time. Members will be notified of any changes through the following channels:

• A notice will be sent to your registered email address.
• A banner will be displayed on the platform's homepage or login page.
• The "Last Updated" date at the top of this page will be revised accordingly.

Continued use of fb 11 after any changes have been made will be taken as acceptance of the updated terms. We recommend visiting this page regularly.

For any questions or feedback, please get in touch with us: support@fb11.bet