Fb 11 Privacy Policy — Your Information Is Completely Safe With Us

Fb 11 (fb11.bet) is one of Bangladesh's most popular online Sports Betting and casino platforms. We believe that the privacy of a user's personal information is a fundamental right. That's why fb 11 always handles your data with the utmost care and responsibility.

This Privacy Policy clearly explains what information fb 11 collects from you, why we collect it, how it is used, and how it is kept secure. By using the fb11.bet website or mobile app, you are considered to have agreed to this Privacy Policy.

Fb 11's Privacy Policy is prepared in accordance with international data protection standards (GDPR-inspired principles). Our goal is simple — whenever you log in and play on fb 11, your data is fully secure and you can play with complete peace of mind.

Fb 11 collects two types of information from you — data you provide directly, and data collected automatically while you use the platform.

Directly Provided Information

Automatically Collected Information

• Device Information: Your device model, operating system, browser type, and version.
• Network Information: IP address, internet service provider name, and approximate location.
• Usage Information: Pages visited, time spent, games played, and betting history.
• Cookies & Tracking: Session cookies, performance cookies, and functionality cookies.

Fb 11 uses the information it collects strictly for the specific purposes outlined below. Your data is never used for unnecessary or unauthorized purposes.

• Account Management: To confirm registration, secure login, and protect your account.
• Identity Verification (KYC): To meet legal obligations in the prevention of fraud and money laundering.
• Financial Transactions: To accurately process deposits, withdrawals, and bonus payouts.
• Customer Support: To resolve your queries and complaints quickly and effectively.
• Service Improvement: To analyze your usage patterns and further improve your platform experience.
• Promotional Communications: To inform you about offers and promotions, with your consent (you may opt out at any time).
• Security Monitoring: To detect suspicious activity and maintain platform security.
• Legal Obligation: To meet the requirements of the relevant regulatory authorities.

Fb 11 does not share your personal information with third parties — except in the limited, necessary circumstances outlined below:

Who Your Information May Be Shared With

• Payment Provider: For bKash, Nagad, Rocket, or bank transactions, only the minimum information necessary to complete the transaction is shared.
• Technology Partners: Hosting, cloud storage, and cybersecurity providers operate strictly under fb 11's instructions and are not permitted to use your data for their own purposes.
• Regulatory Authority: Relevant information may be disclosed in cases of legal obligation, court order, or government investigation.
• Business Transfer: In the event of a merger or transfer of fb 11's business operations, your information may pass to the new entity — but this Privacy Policy will remain in effect.

Fb 11 uses industry-leading technology and practices to protect your data. Our key security measures are outlined below:

• TLS/SSL Encryption: All communications on the platform are secured with 256-bit TLS encryption.
• Two-Factor Authentication (2FA): Use 2FA to add an extra layer of security to your login.
• Data Masking: Sensitive information (such as payment numbers) is partially masked on screen.
• Regular Security Audits: An independent team of experts regularly audits fb 11's systems to identify vulnerabilities.
• Access Control: fb 11 employees can only access information that is necessary for their specific role.
• Firewall & Intrusion Detection: Advanced firewalls and real-time monitoring systems are active to prevent unauthorized access to our servers.
• Backup & Disaster Recovery: Your data is backed up across multiple secure locations.

Fb 11 uses cookies on its website. Cookies are small data files stored in your browser that help improve your experience on the platform.

Types of Cookies Used by fb 11

You can disable or delete cookies from your browser settings. However, disabling essential cookies may prevent login and certain key features from working.

Fb 11 does not retain your information longer than necessary. However, certain data must be kept for a specified period for legal compliance.

• Account Information: For the duration of account activity and for 5 years after closure.
• Financial Transaction Records: 7 years (in accordance with financial regulatory requirements).
• KYC Documents: 5 years after account closure.
• Customer Support Contact: 3 years.
• Browsing Logs & Technical Information: 1 year.

Once the designated retention period ends, your data will be securely deleted or permanently anonymised so that your identity can no longer be identified.

You have full control over your personal information on the fb 11 platform. Your key rights are outlined below:

To exercise any of these rights support@fb11.bet-. We will respond to your request within 30 days.

Fb 11 is strictly a platform for users aged 18 and above. We do not collect or store information from minors.

• Age verification is conducted at registration, and users under 18 are not permitted to open an account.
• If we become aware that data from a minor has been collected inadvertently, the account will be closed and the data deleted immediately.
• If parents believe their child has registered on fb 11, they should immediately support@fb11.bet-.

Fb 11 may update this Privacy Policy from time to time — in response to new services, changes in law, or security improvements. For any such changes, we will take the following steps:

• The "Last Updated" date at the top of this page will be revised accordingly.
• For significant changes, a notice will be sent to your registered email address.
• A notice will be displayed on the platform's homepage or login screen.
• You will be notified at least 7 days before any changes take effect.

Continued use of fb 11 after any changes have been made will be considered acceptance of the updated policy. We recommend reviewing this page regularly.

If you have any questions or complaints about this Privacy Policy, or wish to exercise your data rights, please contact us:

• Email: support@fb11.bet
• Support Hours: 7 days a week, 24 hours a day
• Response Time: Usually within 24–48 hours
• Data Rights Request: Processed within a maximum of 30 days